Intensive Services Caseworker
Sector: Case Management
Location: US - NY -New York
Employee Type: Regular
Employee Category: Part Time
Description
Background: Founded in 1933, the International Rescue Committee is a global leader in emergency relief, rehabilitation, protection of human rights, post-conflict development, resettlement services and advocacy for those uprooted or affected by violent conflict and oppression. The IRC is on the ground in 42 countries, providing emergency relief, relocating refugees, and rebuilding lives in the wake of disaster. Through 22 regional offices in cities across the United States, we help refugees resettle in the U.S. and become self-sufficient.
Job Overview: The IRC in New York's Preferred Communities Intensive Case Management (ICM) program assists with the long term successful integration of refugees and asylees by providing up to one year of intensive support services, with a particular focus on serving vulnerable populations. The Intensive Services Caseworker will be a part time position in the New York office providing team-based case management, ensuring that clients are connected to necessary services and resources both within and outside of IRC's programs. S/he will also supervise MSW interns, other volunteers when necessary, and community health promoters. The Intensive Services Caseworker will lead the resettlement team's health and wellness initiatives. S/he is expected to build capacity to address the medical and mental health needs of newly arrived refugees both organizationally and throughout the five boroughs of New York City.
Major Responsibilities: Responsibilities include but are not limited to:
- Conduct intakes and assessments and develop client-centered, strengths-based service plans based on client needs; assess and monitor client progress at regular intervals to ensure goals are met and designated resources are maximized; modify initial service plans and other case file documents as required.
- Connect clients to community resources to address their health and mental wellness needs, including ensuring that all recently arrived refugees complete their refugee health assessment and receive a referral for primary care, dental, etc.
- Assist clients to set and achieve goals leading to economic and social self-sufficiency.
- Ensure compliance with case file management and reporting requirements .
- Provide training and field supervision to MSW students pursuing internships with IRC.
- Develop a community health promoter program; train and supervise one part-time community health promoters.
- Identify appropriate medical providers, community partners, and other social service agencies and advocate for refugees to have full, ongoing access to medical and mental health services.
- Represent IRC at community meetings and events, build relationships with local stakeholders and expand IRC's visibility among community partners.
- Other duties as required.
Job Requirements:
- Bachelors Degree in public health, social work, human services or related field required
- Masters degree in Social Work; SIFI certificate desired
- Experience working with refugees, victims of human trafficking, immigrant populations or vulnerable populations strongly preferred.
- At least two years case management experience required.
- Familiarity with welfare, medical and insurance systems in New York City strongly preferred.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Proven ability to contribute both independently and as a key team member.
- Self- starter with excellent problem solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
- Fluent in English, both spoken and written, required; bilingual ability in one of the predominant languages of the local client base is desired: Arabic, Burmese, Tibetan, Pashto, Dari.
- Proficient in Microsoft Office applications (Word, Excel, Outlook)
IRC leading the way from harm to home.
IRC is an Equal Opportunity Employer.
IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.